| Authors | Alireza Abbasi Gorji |
|---|---|
| Conference Title | 1th International Conference on Interdisciplinary Studies in Management & Engineering |
| Holding Date of Conference | ۲۰۱۹ |
| Event Place | Tehran |
| Presented by | Semnan University |
| Presentation | IN SERIES |
| Conference Level | International Conferences |
| Keywords | Sales promotion activities, post-purchase behavior, sporting goods stores |
Abstract
The present study was conducted with the aim of determining the relationship between sales promotion activities and customers' post-purchase behavior (customer attachment to the product, satisfaction, relationship marketing) of sporting goods stores in Behshahr city. The research method is descriptive-correlational research that was conducted in the field. The statistical population includes all customers of sporting goods stores in Behshahr city, Mazandaran province in 2018, whose number is unknown. 300 customers were randomly selected. The data collection tool includes questionnaires on sales promotion activities and post-purchase behavior. The face and content validity of the questionnaires was approved by sports management experts, and the internal reliability of the questionnaires was obtained using the Cronbach's alpha method for the sales promotion questionnaires and post-purchase behavior, respectively, as 0.91 and 0.78. Descriptive statistics (frequency tables, mean percentage, and standard deviation) were used to analyze the data, and the Kolmogorov-Smirnov and Spearman tests were used in the inferential statistics section. And the results showed that there is a positive and significant relationship between sales promotion activities and consumer post-purchase behavior.
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